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Ideas for Work

Privacy Policy

Effective: 10th February 2017


Samsung Electronics (UK) Limited (“Samsung,” “we,” “us,” or “our”) knows how important privacy is to its customers and their employee and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our practices with respect to personal information collected through the Ideas for Work website (“the Ideas for Work”). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

It is important that you check back often for updates to the Privacy Policy. By visiting you are accepting and consenting to the practices described in this Privacy Policy. If we update the Privacy Policy and you use the Ideas for Work website after the update, you consent to the new practice(s) identified in the update, although we may also let you know about changes we consider to be material by displaying a notice via the Ideas for Work website. You can check the “effective date” posted at the top to see when the Privacy Policy was last updated.


For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is SAMSUNG ELECTRONICS (UK) LIMITED, a company registered in England and Wales under number 03086621 whose registered office is at Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (“Samsung”, “we” or “us”).


We may collect the following types of personal information:

Information you provide to us. You may give us information about you when registering on our site, subscribe to our service, search for a product, enter a promotion or survey, or when you report a problem with our site ( by e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, company, job title, personal description and photograph.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs); methods used to browse away from the page; and any phone number used to call our customer service number.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) and may receive information about you from them.


Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy


We may use the information we collect for the following purposes:

  • to contact you regarding activities related to the Samsung Ideas for Work;
  • to understand the way people use our services so that we can improve them and develop new services
  • for assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
  • for advertising, such as providing customised advertisements, sponsored content and sending you promotional communications; and
  • for internal reporting and records.


We do not disclose your information to third parties for their own independent marketing or business purposes without your consent. However, we may share your information with external companies that help us to run future Samsung Ideas for Work marketing activities and with other Samsung companies for the same purposes.

We may also pass your details on to select resellers of our products and software, who may contact you for marketing and sales purposes, where we have your permission to do so.


We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Ideas for Work.  However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.

Where a password is given to you or chosen by you, it is your responsibility to keep it secure.


The data that we collect from you may be transferred to, stored at or otherwise processed in a destination outside the European Economic Area (“EEA”), including, but not limited to, the Republic of Korea.

By using or participating in any service and/or providing us with your information, you consent to the collection, transfer, storage and processing of your information outside of the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.


Under UK data protection law you have the right to request details of the personal data we hold about you. We will comply with your request promptly and by no later than 40 days from receipt of any such request. We may charge a reasonable fee for dealing with your request which we will inform you about in advance. If you would like to make any such request please write to our Data Privacy Officer at Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS.

Please help us to ensure that the information we hold about you is accurate and up to date. If you think that any information we hold about you is incorrect or incomplete, please write to our Data Protection Officer in the manner set out above. We will correct or update any information about you as soon as reasonably possible.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting the Data Privacy Officer at the below address.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites


We take reasonable steps to ensure that we retain information about you only for so long as is necessary for the purpose for which it was collected or as required under any contract or by applicable law.


The Ideas for Work may link to third-party websites and services that are outside our control.  We are not responsible for the security or privacy of any information collected by other websites or services.  You should exercise caution and review the privacy statements applicable to the third-party websites and services you use.


If you have any questions regarding this Privacy Policy, please contact us.

Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS